The Curious Case of the Missing “Create Invoice” Button in Dynamics 365

Overview The out of the box process for Dynamics 365 Customer Engagement Sales Process is that an Quote can be converted to an Order, and an Order can be converted to an Invoice. There is a little known feature called “Is Sales Order Integration Enabled” that can change the behavior of this process such that… Continue reading The Curious Case of the Missing “Create Invoice” Button in Dynamics 365

Dynamics 365 Quick Tip – Getting Service Outage Info

Growing up in South Western Ontario off the shores of Lake Huron meant that we got a lot of windy, unpredictable weather.  It wasn’t until I moved to the other side of the province that I learned that snow *falls down* and not *sideways*. With that type of weather meant quite often we would lose… Continue reading Dynamics 365 Quick Tip – Getting Service Outage Info