Winning the Storage Wars with Attachment Management for Dynamics 365

In 1981 Bill Gates famously stated “640K should be enough for anybody”.  While not publicly documented, I am pretty sure in 2008 he also said that 5GB should be enough for any Dynamics CRM Online instance. I have found that most of my Dynamics 365 Online clients have either come close or exceeded the max… Continue reading Winning the Storage Wars with Attachment Management for Dynamics 365

Setting the Default Org for Dynamics CRM

If you work a lot with Dynamics 365/CRM On-premise systems with multiple organizations (business lines or DEV/TEST), sooner or later you will likely to run into some known issues with users running reports because their user account does not have a security role in their “default” CRM organization. Essentially if a user was created first… Continue reading Setting the Default Org for Dynamics CRM

Dynamics CRM Business Rules Not Working Issue

A few months ago we pushed a enhancement update to one of our Dynamics CRM customers.  The enhancements were a collaborative effort between our team and our client’s team (whom have been become CRM experts).  The package included number of configuration changes, workflows, dialogs, JavaScript and some security changes.  The enhancements had already been deployed… Continue reading Dynamics CRM Business Rules Not Working Issue

JavaScript Code Location on Portals 8.2

Microsoft Dynamics 365 Portals v8.2 introduced a new way to implement multilanguage portals.  I outlined how to enable multi-language on portals here. Essentially, there is now a “parent” web page record as well as a “child” page for the default language and additional content language pages can be added. What can be confusing is if… Continue reading JavaScript Code Location on Portals 8.2

Stopping Deactivation of Records in Dynamics 365

There was a question recently on CRMUG about how to modify security to prevent users from Deactivating Contacts. In Dynamics 365, the security roles can be configured (and is best practice) to prevent users from deleting records. Deactivating records is generally a safer process as it can be reversed and no information is lost.  However, there… Continue reading Stopping Deactivation of Records in Dynamics 365

Setting Multilanguage in Portals

This may be a surprise to some, but the Internet is available in other languages beside English. Shocking news!  When this happen?  Is this real or just “Fake” news? The following is a step by step guide to enable multi-language in the Dynamics 365 Portal.  These instructions also appear in the official documentation, but I… Continue reading Setting Multilanguage in Portals